1. Purpose
This Acceptable Use Policy ("AUP") defines the boundaries of acceptable conduct when using the SegFlow AI platform operated by SegFlow AI LLC. All users must comply with this AUP in addition to our Terms of Service.
2. Permitted Uses
The Service is designed for use by qualified tax professionals for:
- Estimating cost segregation outcomes for commercial and residential properties
- Producing draft studies to inform professional cost segregation engagements
- Supporting client consultations with the analysis the Service produces
- Internal research and training purposes within your professional practice
3. Prohibited Uses
You may not use the Service to:
- Submit false, fabricated, or misleading property data
- Upload files you do not have the right to share
- Upload information about a person beyond what a study needs — in particular government identification numbers, bank account or card numbers, or similar sensitive identifiers
- Present a study as certified engineering work, or as prepared or signed by a licensed professional, when it is not
- Misrepresent AI Outputs as certified cost segregation studies, engineering reports, or IRS-compliant documentation without proper professional review and disclosure
- Engage in any activity that violates federal, state, or local tax laws or regulations
- Reverse engineer, decompile, or attempt to extract the models, prompts, methods, or pricing data behind the Service
- Submit studies or requests in bulk by automated means, or scrape the Service, without prior written consent
- Share login credentials or allow unauthorized individuals to access your account
- Sell, resell, or trade free-study codes
- Upload content that is illegal, harmful, or infringes on the rights of others
- Interfere with or disrupt the Service, servers, or networks connected to the Service
- Resell, sublicense, or redistribute the Service or AI Outputs for commercial gain without authorization
- Use the Service for any purpose unrelated to cost segregation or real estate tax analysis
4. Data Integrity
You are responsible for the accuracy and completeness of all data you provide to the Service. Submitting intentionally false or misleading data may result in immediate account termination and may constitute a violation of applicable laws.
5. Security
You agree to:
- Use strong, unique passwords for your account
- Enable multi-factor authentication when available
- Promptly notify us of any unauthorized access or security breach
- Not share access tokens with unauthorized parties
6. Enforcement
We reserve the right to investigate suspected violations of this AUP. Violations may result in warnings, suspension, or permanent termination of your account, at our sole discretion. We may also report violations to appropriate authorities if required by law.
7. Reporting Violations
If you become aware of any violation of this AUP, please report it to admin@segflowai.com.